Edhem Babić is the director of Hotel Park in Jablanica. At just 25 years old, he has taken on the responsibility of successfully managing the only hotel in the town.
“I must admit that taking on the role of hotel director comes with great responsibility. Still, I believed in the vision, the team behind the project, and my ability to learn quickly, make rational decisions, and stay focused on the goal. It wasn’t easy in the beginning, but I saw every challenge as an opportunity for growth,” says Edhem in an interview for Visit BiH Magazine.
What is your educational background, and did you have any prior experience?
I graduated from Sarajevo School of Science and Technology, majoring in Economics – Management and Finance, in English. During my studies, I had the opportunity to work in our family business, which allowed me to develop a sense of business operations, responsibility, and working with people at an early age. That experience was invaluable when I took over the management of the hotel because I already understood the importance of operations, teamwork, and attention to detail.
Did you ever dream of working in the hospitality industry?
I grew up in a family engaged in construction, a field completely different from hospitality. Although working in the family business helped me build work habits, responsibility, and a sense of organization, we had no connection to tourism whatsoever – not even my sister, who’s studying architecture, nor I. Honestly, I never dreamed I’d work in hospitality. But when the opportunity arose to oversee the hotel’s renovation and operation, I felt it was my moment. I quickly realized that I was drawn to the industry – it brings people together, creates experiences, and is rooted in hospitality. Today, it’s a genuine passion of mine.
What are the biggest challenges in leading a team when you’re younger than most employees?
The biggest challenge in the beginning is establishing authority, one that doesn’t come from age, but from knowledge, respect, and consistency. You succeed when employees recognize your commitment and know you’re there for them, while also setting clear standards.
Do your years ever pose a challenge in your role?
In the beginning, yes, but more so in the perception of others than in the actual work. Today, I see my youth as an advantage, because it brings energy, flexibility, and openness to change. With a strong team and support, age becomes irrelevant, what matters are the results we achieve as a collective.
What are your plans for the hotel’s development in the coming years?
Our goal is for Hotel Park to become a must-visit destination in the region, not just for accommodation, but for events, business gatherings, and gastronomic experiences. We’re planning to expand our offer, add wellness services, and strengthen collaboration with the local tourism board.
What do you think is key to success in hospitality today?
Authenticity, constant attention to guests and details, and the ability to listen and adapt. Technology is important, but it can’t replace warmth, a smile, and the feeling that a guest is genuinely welcome.
What are the unique challenges of managing the only hotel in town?
On one hand, it brings the responsibility of setting the standard. On the other, you’re often on your own when creating your offer, there’s no direct competition to push you harder. That’s why we set high standards for ourselves.
What motivates you most in this profession?
My greatest motivation is creating something with long-term value, not just for the hotel, but for the local community. Every satisfied guest who leaves with a positive impression is proof that we’re on the right path. What’s just as important to me is how that contributes to the bigger picture – enhancing the town’s reputation, creating opportunities for other people and businesses, and jump-starting tourism in a place that truly deserves it. I’m also motivated by a sense of personal responsibility to my team and the business as a whole. There’s no room for routine in this job, each day brings a new situation, a new challenge, and a new opportunity to be better.
What does a typical day in the life of a hotel director in Jablanica look like?
My day starts early with a brief walkthrough of the property, because I believe it’s important to be present on-site and have a direct view of daily operations. After that comes a meeting with key staff where we set operational priorities, check task completion, and review guest feedback. During the day, I work on business planning, marketing, and building relationships with partners. I also dedicate time to the team. The day usually ends with reviewing results and preparing for the next. A special exception is my sister, who helps out during breaks from her university obligations, something that adds even more value to the team.
What are the biggest challenges you face as a young director?
One of the key challenges is balancing operational duties with strategic management. In smaller towns, especially when running the only hotel, you’re involved in every aspect of the business, from technical details to guest relations. It’s easy to get caught up in day-to-day tasks and lose sight of the bigger picture. That’s why it’s crucial to carve out time for analysis, planning, team development, and long-term goals. Another challenge can be building authority in an environment where youth is sometimes perceived as lack of experience, but that’s something you overcome with results, professionalism, and consistency.”
How do you balance your work with your private life?
Managing a hotel is a job that requires constant availability and a high level of commitment. I try to clearly separate work time from private time, as much as the job allows. I’ve learned how important it is to occasionally turn off the phone, step back, and spend quality time with family and friends. Weekends are a chance to reset and return with more focus. In the end, a rested and balanced manager makes better decisions for the team and the hotel.
You probably don’t have much time for nights out with friends. How do you handle that?
That’s true. My social life has definitely changed because I’m now focused on building a career and laying solid foundations for the future. At 25, as a director, I’m very aware of how important it is to give my all during this phase of life. Still, I try to maintain balance. I always find time for a glass of good wine or a dinner with friends, within limits that allow me to stay committed to my work. Real friends understand that, and the quality time spent with them is something I truly value.”
What message would you give to young people who want to follow in your footsteps?
Be brave and persistent, that’s the key to success. Invest in your education, gain experience, and surround yourself with people who support and inspire you. Don’t wait for opportunity to come to you, create it yourself, step by step. The most important thing is to find passion in what you do, because only with love you achieve top results and build a career to be proud of.
